When the claim is filed, most likely the insurance company will tell you that an adjuster will contact you within 24 hours with an appointment date/time. When the adjuster calls you, first step is to be sure to get your claim number. Get the adjusters full name, office phone number, cell phone number, and possibly an email address. Provided that you sign an Insurance Repair Contingency Contract allowing us to meet with your insurance company on your behalf, we will meet with your insurance adjuster on your roof, the day of the adjuster appointment that has been set by your insurance company. One of our field assessors will be on site during the Adjuster’s meeting to make sure that all of the storm damage is properly noted. Not all, but some adjusters are only looking out for the best interest of the insurance company, not the homeowner. With your signed agreement, we would be representing you and looking out for your best interest to ensure that your claim is handled fairly and all damages to your roof are properly noted by the insurance company. After all, you pay your premiums every month right? We want to see you get the most fair and honest assessment allotted.